Insights

Available

How workflows behave over time.

Insights helps process owners understand how workflows behave over time, across four core measures.

MetricWhat it tells you
Process durationHow long processes take to complete
Completion rateHow often processes complete successfully
Job reliabilityHow reliably automated work completes
Task ageHow long human work has remained open
Average process duration      18m
Completion rate                94%
Job reliability                98%
Oldest open task               2h 14m

Use Insights to identify bottlenecks and operational problems before they escalate.